PRIVACY POLICY

Last Updated: August 5, 2026

This Privacy Policy explains how Dr. Christina Carlyle and [LEGAL BUSINESS NAME], doing business as ChristinaCarlyle.com, collect, use, disclose, retain, and protect personal information.

This Privacy Policy applies to:

ChristinaCarlyle.com;
programs.christinacarlyle.com;
the Dr. Christina Carlyle mobile application;
related online portals, forms, questionnaires, quizzes, memberships, communities, and account dashboards;
free and paid programs, courses, digital products, consultations, coaching, fitness, nutrition, functional-health education, and wellness services; and
communications with Dr. Christina Carlyle or members of her team.

In this Privacy Policy, these websites, the mobile application, products, programs, and related services are collectively referred to as the “Services.” “Company,” “we,” “us,” and “our” refer to Dr. Christina Carlyle and [LEGAL BUSINESS NAME]. “You” and “your” refer to a visitor, customer, program participant, app user, or other person who interacts with the Services.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have been provided this Privacy Policy. Where consent is required by law, we will request that consent separately.

1. DR. CHRISTINA CARLYLE’S PROFESSIONAL STATUS

Dr. Christina Carlyle holds an academic doctoral credential in Functional Medicine. Any use of the title “Dr. Christina Carlyle,” “Dr. Carlyle,” “Doctor,” or “Doctor of Functional Medicine” refers to her academic doctoral status.

Dr. Christina Carlyle is not a medical doctor, physician, MD, or DO. The Services provide educational functional-health, nutrition, fitness, lifestyle, and general wellness information. Providing personal or health-related information does not create a physician-patient, doctor-patient, or other licensed healthcare-provider relationship.

Please review our Medical and Health Information Disclaimer and Terms and Conditions for additional information about the nature and scope of the Services.

2. PERSONAL INFORMATION WE COLLECT

The information we collect depends on how you interact with the Services. We may collect the following categories of personal information.

2.1 Contact Information

We may collect:

your name;
email address;
telephone number;
mailing or billing address;
social-media username when you contact us through social media; and
other contact information you voluntarily provide.

2.2 Account and Login Information

If you create or receive access to a program account, membership, portal, or mobile-app account, we may collect:

username;
email address;
password or encrypted authentication credentials;
account number or internal user identifier;
programs, memberships, or products associated with your account;
account preferences;
login activity;
subscription status; and
account-access and security records.

Passwords should be stored in an encrypted or hashed format where supported by the applicable platform. You are responsible for protecting your login credentials and notifying us if you believe your account has been accessed without authorization.

2.3 Purchase and Transaction Information

When you make a purchase, we may collect:

your name and billing contact information;
the products or Services purchased;
purchase date and amount;
subscription, renewal, and cancellation information;
transaction identifiers;
payment status;
refund or dispute records; and
limited payment information supplied by the payment processor.

Payments are processed through third-party payment processors. We do not ordinarily receive or store your complete payment-card number, expiration date, or security code. Payment processors handle payment information according to their own privacy policies, security practices, and terms.

2.4 Health, Fitness, Nutrition, and Wellness Information

Depending on the Services you voluntarily choose to use, we may collect information relating to your health, fitness, nutrition, lifestyle, and wellness, including:

reported symptoms and concerns;
health and wellness history;
existing diagnoses voluntarily reported by you;
medications and dietary supplements voluntarily reported by you;
food, nutrition, hydration, and eating habits;
exercise, movement, and fitness information;
sleep, stress, mood, energy, and lifestyle information;
height, weight, measurements, goals, and progress information;
pregnancy, postpartum, menstrual, fertility, or hormonal information that you voluntarily provide;
questionnaire, quiz, intake-form, assessment, and survey responses;
food journals, exercise logs, progress reports, and program tracking information;
photographs or videos voluntarily submitted for private support, progress tracking, challenges, testimonials, or other identified purposes;
existing laboratory reports, medical reports, or related documents that you voluntarily provide;
consultation notes and educational wellness recommendations;
communications concerning your wellness goals or participation; and
other information you choose to provide in connection with functional-health, nutrition, fitness, or wellness Services.

We use this information only for the purposes described in this Privacy Policy, including providing the Services you request, personalizing educational wellness support, maintaining program records, responding to questions, monitoring participation, and complying with applicable legal obligations.

We do not use identifiable health or wellness information for third-party advertising.

2.5 Photographs, Testimonials, and User Submissions

We may collect photographs, videos, written feedback, testimonials, reviews, messages, survey responses, success stories, and other content you voluntarily submit.

Information or photographs submitted privately for consultations, program support, health-history review, or personal progress tracking will not be publicly used for advertising or promotional purposes solely because you submitted them privately.

We will use identifiable testimonials, success stories, or photographs for public marketing only when permitted through a separate written release, submission agreement, challenge rule, testimonial authorization, photo policy, or other clear authorization presented to you.

Information you voluntarily post in a public comment, community, social-media page, challenge group, forum, or other area visible to other users may be viewed, copied, collected, or used by third parties. Do not publicly post information that you want to remain private.

2.6 Communications and Customer Support

We may collect and retain communications you send to us, including:

emails;
contact-form submissions;
customer-support requests;
billing questions;
consultation and program messages;
social-media messages;
complaints or feedback;
cancellation and deletion requests; and
records relating to disputes, refunds, or chargebacks.

2.7 Mobile-App and Device Information

When you use the Dr. Christina Carlyle mobile application, we or service providers supporting the app may automatically receive limited technical information, such as:

device type and model;
operating-system type and version;
app version;
IP address;
language and general regional settings;
mobile browser or WebView information;
device or app identifiers used for security, authentication, or diagnostics;
login, session, and account-access information;
pages, screens, or program content accessed;
crash reports, error logs, and performance information; and
other technical information reasonably necessary to operate, secure, troubleshoot, or improve the app.

The app may provide mobile access to content and account features hosted through programs.christinacarlyle.com. Information entered through the app may therefore be transmitted to and stored through the same systems used to operate the online program portal.

The app does not intentionally collect precise location, contacts, call logs, text messages, microphone recordings, or other unrelated device information unless a particular feature clearly requests the information and you choose to provide or authorize it.

2.8 Automatically Collected Website Information

When you use the Websites, servers and service providers may automatically collect information such as:

IP address;
browser type and version;
device type;
operating system;
referring website or page;
pages viewed;
links clicked;
date and time of access;
approximate geographic region derived from an IP address;
session and security information;
error and performance data; and
cookie or similar technology identifiers.

We use this information for website administration, security, fraud prevention, troubleshooting, aggregate analytics, service performance, and understanding how visitors use the Services.

3. HOW WE COLLECT INFORMATION

We may collect information:

directly from you;
when you create or access an account;
when you purchase or use a Service;
when you complete a form, quiz, survey, questionnaire, or assessment;
when you submit a photograph, progress report, document, or testimonial;
when you communicate with us;
automatically through website, app, server, security, and analytics technologies;
from payment processors and other service providers involved in completing a transaction;
from platforms through which you choose to communicate with us; and
from another person when you authorize that person to provide information on your behalf.

4. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

create, authenticate, maintain, secure, and administer accounts;
provide access to purchased programs, products, memberships, and Services;
process purchases, subscriptions, renewals, cancellations, refunds, and payment disputes;
deliver digital products and program materials;
provide functional-health education, nutrition guidance, fitness programming, lifestyle education, and wellness support requested by you;
personalize educational content and program recommendations;
review information you voluntarily submit for educational and wellness-support purposes;
respond to questions and provide customer support;
send service-related, transactional, administrative, billing, security, and account communications;
send newsletters, educational emails, product information, and promotional communications when permitted by law;
administer quizzes, assessments, surveys, challenges, contests, and promotions;
operate, maintain, secure, troubleshoot, and improve the Websites and app;
detect and prevent fraud, unauthorized access, credential sharing, abuse, and security incidents;
enforce our Terms and Conditions and other agreements;
maintain appropriate business, accounting, contractual, and transaction records;
respond to lawful requests, legal proceedings, or regulatory obligations;
protect the rights, safety, security, and property of users, Dr. Christina Carlyle, the Company, and others; and
perform other purposes disclosed when the information is collected or with your permission.

5. EMAIL AND OTHER COMMUNICATIONS

5.1 Transactional and Service Communications

We may send communications reasonably necessary to provide or administer the Services, including purchase confirmations, receipts, login information, account notices, renewal reminders, program instructions, appointment information, customer-support responses, security notices, policy updates, and account-deletion communications.

Because these communications relate to an account, transaction, or requested Service, you may not be able to opt out of all such communications while maintaining an active account or Service.

5.2 Marketing and Educational Emails

We may send newsletters, educational content, program information, offers, or other promotional emails when you subscribe, request information, purchase a related product where permitted by law, or otherwise authorize such communications.

You may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in the email. Unsubscribing from marketing emails does not prevent us from sending necessary transactional, account, security, or service-related communications.

We do not sell or rent your email address.

6. NO THIRD-PARTY ADVERTISING

We do not operate third-party display advertising within the Dr. Christina Carlyle app or use personal information to serve third-party behavioral advertisements.

We do not use identifiable health, fitness, nutrition, or wellness information to create advertising audiences for unrelated third parties.

We may promote our own programs, products, content, and Services to people who have requested communications or where otherwise permitted by law. This is first-party marketing and does not mean that personal information is sold to outside advertisers.

7. COOKIES AND SIMILAR TECHNOLOGIES

We and service providers supporting the Services may use cookies, session technologies, local storage, pixels used for essential functionality, server logs, and similar technologies.

These technologies may be used to:

keep you signed in;
remember account and website preferences;
provide shopping-cart and checkout functionality;
authenticate users;
protect against fraud and unauthorized access;
maintain website and app security;
measure aggregate usage and performance;
diagnose errors and technical problems; and
improve the functionality of the Services.

You may control certain cookies through your browser settings or any cookie-control tool made available on the Website. Disabling necessary cookies may prevent account login, purchases, video access, program access, or other features from functioning correctly.

8. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information only as reasonably necessary for the purposes described below.

8.1 Service Providers

We may provide information to vendors and contractors that perform services on our behalf, including:

website and application hosting;
content delivery and website security;
program, course, and membership hosting;
email delivery and marketing automation;
payment processing;
customer relationship and account management;
forms, quizzes, questionnaires, and surveys;
appointment scheduling and video communication;
cloud storage and document management;
customer support;
analytics, crash reporting, and technical diagnostics;
fraud detection and cybersecurity;
supplement ordering or fulfillment when requested by you;
accounting, tax, legal, and professional services; and
other technology or administrative services necessary to operate the business.

These parties may process personal information only as necessary to perform services for us, comply with their own legal obligations, or as otherwise disclosed in their privacy policies and applicable agreements.

8.2 Google Play and App-Related Services

The mobile app is distributed through Google Play. Google may process information relating to app downloads, installations, purchases, subscriptions, devices, security, app performance, and use of Google Play services according to Google’s own privacy policy and terms.

Third-party software libraries, hosting services, WebView technologies, security tools, or diagnostic services used by the app may also process limited device, technical, account, or usage information necessary to provide their functions.

8.3 Payment Processors

Payment processors receive information necessary to authorize and complete transactions, prevent fraud, maintain payment records, and manage disputes. Their processing is governed by their own privacy policies and terms.

8.4 Contractors and Team Members

Authorized team members and contractors may access personal information when reasonably necessary to provide customer service, manage accounts, process transactions, administer programs, maintain systems, or perform other business duties.

8.5 Legal, Safety, and Compliance Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

comply with applicable law, regulation, subpoena, court order, or lawful government request;
establish, exercise, or defend legal rights;
investigate fraud, abuse, security incidents, or violations of our agreements;
protect the safety, rights, or property of Dr. Christina Carlyle, the Company, users, or others; or
respond to an emergency involving an immediate risk of serious harm where disclosure is permitted by law.

8.6 Business Transfers

If the Company is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or transfer of all or part of the business, personal information may be disclosed to parties involved in the transaction, subject to appropriate confidentiality protections and applicable law.

8.7 At Your Direction or With Your Permission

We may disclose information when you direct us to do so, request that we interact with another provider or platform, authorize a testimonial or photograph, or otherwise provide permission.

9. SALE OF PERSONAL INFORMATION

We do not sell personal information for money.

We also do not knowingly sell or share identifiable health or wellness information for cross-context behavioral advertising.

If our practices materially change in the future, we will update this Privacy Policy and provide any notices or choices required by applicable law before using previously collected information for a materially different purpose.

10. THIRD-PARTY LINKS AND SERVICES

The Services may contain links to third-party websites, products, supplement dispensaries, payment services, social-media platforms, scheduling systems, video services, or other resources.

We do not control and are not responsible for the content, security, privacy practices, availability, or data handling of third-party services. When you leave our Services or submit information directly to a third party, that third party’s privacy policy and terms apply.

You should review the privacy practices of each third-party service before providing personal information.

11. HEALTH INFORMATION AND HIPAA

The fact that we collect health, fitness, nutrition, or wellness information does not by itself mean that Dr. Christina Carlyle or the Company is a healthcare provider, covered entity, or business associate governed by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). HIPAA applies only to organizations, activities, and relationships that meet specific legal requirements.

Unless HIPAA legally applies to a particular arrangement, information submitted through the Services is protected according to this Privacy Policy, our contractual commitments, the safeguards described below, platform requirements, and other applicable privacy laws.

Do not use the Services to seek emergency medical assistance. If you believe you are experiencing a medical emergency, call 911 or your local emergency number.

12. DATA SECURITY

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, destruction, loss, misuse, alteration, or disclosure.

Depending on the system involved, safeguards may include:

password-protected accounts;
encrypted transmission through HTTPS or comparable technology;
restricted administrative access;
authentication and account-security controls;
security monitoring;
software and platform updates;
backup and recovery processes;
service-provider access restrictions; and
other measures appropriate to the sensitivity and nature of the information.

No website, mobile application, email system, internet transmission, cloud service, or electronic storage method can be guaranteed completely secure. You provide information electronically at your own risk and are responsible for protecting your login credentials and devices.

If we become aware of a data-security incident requiring notice under applicable law, we will provide notice in the manner and timeframe required by applicable law.

13. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide the Services, maintain appropriate business records, and comply with legal, contractual, tax, accounting, security, fraud-prevention, and dispute-resolution obligations.

Retention periods may depend on:

the duration of your account or subscription;
the nature of the Service purchased;
whether information is necessary to continue providing program access;
legal, tax, accounting, and transaction-record requirements;
the need to prevent fraud or unauthorized account access;
the existence of a complaint, payment dispute, chargeback, or legal claim;
the sensitivity of the information;
the purposes for which the information was collected; and
applicable limitation periods and legal obligations.

When information is no longer reasonably necessary, we may delete, anonymize, aggregate, or securely dispose of it, subject to technical limitations and lawful retention requirements.

Backup copies may remain for a limited period until they are overwritten or deleted through ordinary backup cycles.

14. ACCOUNT AND DATA DELETION

You may request deletion of your Dr. Christina Carlyle app or program account and personal information associated with that account.

You may submit a deletion request by:

using the account-deletion option available within the app or account dashboard, where provided;
visiting ChristinaCarlyle.com/delete-account/; or
emailing CC@ChristinaCarlyle.com with the subject line “Account Deletion Request.”

To protect your information, we may need to verify your identity and account ownership before completing a deletion request.

After verification, we will delete or de-identify personal information associated with the account unless retention is reasonably necessary or legally permitted for:

transaction, payment, tax, or accounting records;
fraud prevention and account security;
compliance with legal obligations;
establishing, exercising, or defending legal rights;
resolving billing disputes, refunds, or chargebacks;
enforcing agreements;
protecting users and the Services; or
other purposes permitted or required by law.

Information retained for these limited purposes will not be used for unrelated marketing.

Deleting your account may permanently terminate access to purchased programs, memberships, progress records, saved information, and other account-based Services. Account deletion does not automatically entitle you to a refund.

15. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have the right to:

request confirmation of whether we process your personal information;
request access to personal information we maintain about you;
request correction of inaccurate information;
request deletion of personal information;
request a portable copy of certain information;
restrict or object to certain processing;
withdraw consent where processing is based on consent;
opt out of marketing communications;
appeal certain decisions concerning a privacy request, where applicable;
lodge a complaint with an appropriate privacy regulator; and
exercise other rights provided by applicable law.

These rights may be subject to exceptions. For example, we may retain information needed to complete a transaction, comply with law, protect security, prevent fraud, maintain records, or establish or defend legal claims.

To submit a privacy request, email CC@ChristinaCarlyle.com. Please include sufficient information for us to identify the account or information involved. We may request reasonable verification before acting on a request.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

16. INTERNATIONAL USERS

The Company is based in the United States. If you access the Services from outside the United States, your information may be transferred to, processed in, or stored in the United States or other countries where our service providers operate.

These countries may have privacy laws that differ from those in your jurisdiction. Where required, we will use an appropriate lawful basis or transfer mechanism for international processing.

Users in the European Economic Area, United Kingdom, or other jurisdictions may have additional rights under applicable privacy laws. Depending on the processing involved, our legal bases may include:

performance of a contract;
your consent;
compliance with legal obligations;
protection of vital interests; and
our legitimate interests in operating, securing, improving, and administering the Services, provided those interests are not overridden by your rights.

17. CHILDREN’S PRIVACY

The Websites, mobile app, and Services are intended for adults age 18 and older. We do not knowingly permit children under 18 to create accounts, purchase Services, or submit personal information without appropriate authorization.

If we learn that personal information was collected from a minor contrary to this Privacy Policy, we will take reasonable steps to delete it.

A parent or legal guardian who believes that a minor has provided personal information may contact info @ChristinaCarlyle.com.

18. AUTOMATED DECISION-MAKING

Quizzes, questionnaires, assessments, and program-selection tools may use answers you provide to generate educational results, categorize preferences, recommend content, or identify a program that may match your stated goals.

These automated results are provided for educational, informational, marketing, and program-navigation purposes. They are not medical diagnoses, clinical determinations, or decisions that produce legal or similarly significant effects.

19. DO NOT TRACK AND PRIVACY CONTROLS

Some browsers and devices transmit “Do Not Track” or similar signals. Because there is not one universally accepted technical standard for responding to every such signal, the Services may not respond to all browser-based signals.

Where required by applicable law and supported by our systems, we will honor legally recognized opt-out preference signals.

You may also manage cookies through your browser or any privacy-control tool displayed on the Website.

20. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes to the Services, technology, data practices, service providers, or applicable legal requirements.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of the page. If a change materially affects how we use previously collected personal information, we will provide additional notice or obtain consent where required by law.

Your continued use of the Services after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy. Where consent is legally required, continued use alone will not replace any consent required by law.

21. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact:

Dr. Christina Carlyle

Website: https://www.christinacarlyle.com/

Email: info @ChristinaCarlyle.com

Please do not send emergency medical information through email or the contact information above. Dr. Christina Carlyle does not provide emergency or acute medical care.